In a world of endless options, Diamond helps users quickly find businesses they can trust with their most meaningful moments: date nights, celebrations, first impressions, and family outings. It also inspires partners to go above and beyond, knowing their efforts will be recognized.

Diamond Status isn’t about being perfect—it’s about consistently showing up, caring deeply, and responding thoughtfully.

Diamond businesses: - Create memorable, 5-star-worthy experiences. - Respond to feedback with professionalism and heart. - Take pride in hospitality, not just service.

To earn and maintain Diamond Status, R&E Partners must:

1. Maintain 95%+ 5-Star Review Ratio

• Only reviews with 5 stars across all 5 categories count fully.
• Reviews averaging 4.0–4.9 count as partial weight.
• Reviews under 3.9 are excluded and flagged for review.

2. Respond Promptly to Feedback

• Any review flagged for concern must be addressed within 72 hours.

3. Resolve Issues Professionally

• No Unresolved critical complaints older than 72 hours.

Example: - 150 perfect reviews = 150 points - 5 solid-but-not-perfect reviews = 4 points - 154 / 155 = 99.35% — Diamond Qualified

• Diamond Status is evaluated monthly.
• If performance dips, a 30-day grace period is granted.
• Businesses can requalify at any time by restoring standards.

• A visible Diamond Badge on the business profile
• Hover or tap description:
  “This business has earned Diamond Status for delivering consistently exceptional experiences and timely responses to guest feedback.”

Diamond isn’t just a badge—it’s a belief system. It signals that this is a place where hospitality isn’t just practiced—it’s lived.

If you’re a guest, look for the Diamond. If you’re a partner, become one.

Because at WooMeNow, great experiences deserve to shine.